Legal
The agreement between you and CarCloud Solutions Limited for using the CarCloud platform.
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Right to use Your privacy Age Requirements You may not transfer your right to use the CarCloud Platform Changes to these terms Update to the Software and changes to the Services We are not responsible for other websites you link to Licence restrictions Acceptable use restrictions Intellectual property rights Limitation of Liability Termination GeneralCARCLOUD – END USER LICENCE AGREEMENT
This end user licence agreement is a legal agreement between you (Licensee, you, your) and CarCloud Solutions Limited incorporated and registered in England and Wales with company number 16029395 whose registered office is at Grosvenor House, 11 St. Pauls Square, Birmingham, England, B3 1RB (CarCloud, us, or we) for:
The Services, Software and Documentation together being the CarCloud Platform.
PLEASE READ THESE TERMS CAREFULLY
BY USING THE CARCLOUD PLATFORM YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS DO NOT USE THE CARCLOUD PLATFORM.
CarCloud permits you to use the CarCloud Platform solely for the business purposes of the organisation that you work for and that has provided you with access to the CarCloud Platform (the End Customer), in accordance with these terms.
Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in https://carcloudsolutions.com/privacy-policy/ and it is important that you read that information.
You must be 18 or over to accept these terms and use the CarCloud Platform.
We are giving you personally the right to use the CarCloud Platform as set out in these terms. You may not transfer the CarCloud Platform to someone else, whether for money, for anything else or for free. If you sell any device on which the CarCloud Platform is installed, you must first remove the CarCloud Platform from it.
We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.
We will give you at least 7 days’ notice of any material change by sending you an email with details of the change or notifying you of a change when you next use the CarCloud Platform.
If you do not accept the notified changes, you will not be permitted to continue to use the CarCloud Platform.
From time to time we may automatically update the Software and change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues.
The CarCloud Platform may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
You agree that you will:
You must not:
All intellectual property rights in the CarCloud Platform throughout the world belong to us (or our licensors) and the rights to use the CarCloud Platform are licensed (not sold) to you. You have no intellectual property rights in, or to, the CarCloud Platform other than the right to use it in accordance with these terms.
We shall not be liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage you suffer resulting from your failure to comply with: (i) your obligations under these terms; (ii) any authorised operating instructions and/or conditions notified to you by CarCloud; and/or (iii) the Documentation.
We shall not in any circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these terms for:
where any of the losses set out in 1-6 above are direct or indirect; or
Other than the losses set out above in this section (for which we are not liable), our maximum aggregate liability under or in connection with these terms whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £1,000.
Nothing in these terms (including the maximum cap outlined above) shall limit or exclude our liability for:
We only supply the CarCloud Platform for internal use by your business, and you agree not to use the CarCloud Platform for any external business purpose including for resale or other commercial purposes or to provide outsourcing services for any other services or products to any third party.
These terms set out the full extent of our obligations and liabilities in respect of the supply of the CarCloud Platform. Except as expressly stated in these terms, there are no conditions, warranties, representations, or other terms, express or implied, that are binding on us. Any condition, warranty, representation, or other term concerning the supply of the CarCloud Platform which might otherwise be implied into, or incorporated in, these terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.
We do not give any warranty that the CarCloud Platform is error free or that your use of the CarCloud Platform will be uninterrupted, and you acknowledge and agree that existence of such errors and occurrence of such interruptions shall not constitute a breach of these terms or give rise to any liability.
The CarCloud Platform has not been developed by CarCloud to meet your individual requirements. Please check that the facilities and functions of the CarCloud Platform (as described on CarCloud’s website and in the Documentation) meet your requirements.
CarCloud shall in no circumstances be responsible or accept any liability for any act or omission of any third-party, including the End Customer.
We may terminate your right to use the CarCloud Platform at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right, we will give you a reasonable opportunity to do so.
If we end your rights to use the CarCloud Platform:
You acknowledge and agree that we shall be entitled to suspend and/or terminate your access to the Services and CarCloud Platform if our agreement with the End Customer expires or terminates, or otherwise if the End Customer is in breach of our agreement with it.
We are not responsible for events outside our control. If our provision of the Services or support for the CarCloud Platform is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.
You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms (including your right to access the CarCloud Platform) to another person if we agree in writing.
No rights for third parties. This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Which laws apply to this contract and where you may bring legal proceedings. These terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both irrevocably agree to the exclusive jurisdiction of the courts of England and Wales.
Solutions
Driver Management Road compliance Insurance management Valuation & Cost Management ESG & operational reporting Spend with Visa© 2026 CarCloud Solutions Limited. Registered in England and Wales, company number 16029395. Registered office: Grosvenor House, 11 St Pauls Square, Birmingham B3 1RB. VAT number 519 0300 26. ICO registration ZB928332. CarCloud Solutions Limited (FRN 1055210) is an Appointed Representative of ComplianceTrak Limited, which is authorised and regulated by the Financial Conduct Authority (FRN 914597).