For domiciliary care
Your carers deliver the care. Their journeys between visits create invisible risk and cost.
If your care workers use their own vehicle to travel between visits, you are legally responsible for that vehicle’s insurance, MOT and roadworthiness — even if you never see it.
Open the calculatorThe numbers
Most home care is delivered from a car the provider never sees.
90%
of home care delivered by staff driving their own vehicles.
Homecare Association, 2025
1 in 3
road deaths involve someone driving for work.
DBB / Fleet News, 2025
17.7%
average overspend on mileage and vehicle costs against what you should be paying.
CarCloud data
The problem
What’s quietly draining your margins.
Margin leakage
Coordinators chasing timesheets, mileage claims and receipts by hand.
9.1 working days lost per affected employee every year to grey fleet disruption (Sixt UK Mobility Study 2025).
Every hour spent reconciling journeys is an hour not spent on care and rostering.
Fleet News / Sixt, 2025
Uninsured liability and CQC risk
Care workers using personal vehicles create hidden compliance exposure.
Missing insurance, expired MOTs and invalid business-use cover can become a safeguarding or CQC incident overnight.
Visibility after an incident is too late.
Retention and cost pressure
Rising vehicle costs and risks hit low-paid carers hardest, who may be more vulnerable to avoiding key safety and compliance expense.
Care providers significantly overpay on the vehicles they own or lease.
Providers that support work-related driving improve retention while controlling spend.
CIPD / RAC, 2025
What changes
Your carers create value at the front door.
CarCloud automates everything vehicle-related that sits behind every visit.
Before CarCloud
Chasing documents
Mileage spreadsheets
Unknown risk
Carer churn
Hidden costs
With CarCloud
Every carer compliant for CQC
Every vehicle visible
Every mile verified, CO2 impact visible
Every pound accounted for
Every carer feels looked after
Grey fleet
What is grey fleet?
Grey fleet means employees using their own vehicles for work. In domiciliary care that is usually carers driving between visits, and the employer’s responsibilities are the same as they would be for a company vehicle.
How CarCloud manages driversWhat an employer has to be able to show
Drivers remain eligible to drive
Vehicles are roadworthy
Insurance is appropriate for business use
Mileage is accurately recorded, CO2 impact recorded
Risks are identified early rather than after an incident
How it works
One platform for every carer who drives.
CarCloud brings driver information, vehicle information, mileage, compliance, costs, maintenance and reporting into one platform. Coordinators stop chasing documents, finance sees the real cost of care travel, and compliance is evidenced rather than assembled. It is designed for domiciliary care, supported living, community healthcare, social care, local authorities and care groups operating across multiple locations — from a handful of carers to several thousand employees who drive for work.
Know every risk. Control every mile. Protect every visit.
Find out what you’re liable for — before an incident or inspection finds it for you.
Common questions
Frequently asked questions.
What is grey fleet?
Grey fleet refers to employees using their own vehicles for work purposes.
How can domiciliary care providers reduce vehicle costs?
By improving visibility across mileage, maintenance, compliance and vehicle utilisation, organisations can identify unnecessary spend and make better financial decisions.
Why is vehicle compliance important?
Managing vehicle compliance helps organisations reduce operational risk, improve governance and maintain confidence that employees driving for work are appropriately managed.
Can CarCloud help reduce administration?
Yes. CarCloud automates many of the manual tasks involved in managing vehicles, drivers and mileage, reducing time spent chasing paperwork and reconciling information.
Does CarCloud only manage company vehicles?
No. CarCloud supports organisations managing company vehicles, employee-owned vehicles and mixed vehicle fleets.
Drive your business with CarCloud DRIVE.